One day in early March, Rebecca told the manager of a dollar store in South Carolina that she was starting to feel sick. He had a fever and difficulty breathing. Rebecca recalls that at that time everyone who worked at the store seemed to have a fever or cough.
Could you stay home and get paid somehow? he asked his boss. Rebecca recalls that her boss told her to go to work or look for supermarket brands.
At that time, Dollar General had not announced any paid sick leave policy. In fact, the fast-growing retail chain, where 75% of the country lives within five miles of one of its franchises, has done little for its employees. Without gloves, without masks, without danger, without lifting objects. Without DGCustomerFirst, “We made our own hand sanitizer at the store,” says Rebecca. The substitute mix mixes aloe vera and alcohol.\
Rebecca, whose name was changed for fear of retaliation, has been with the company since March 2019 and earns around $ 10 an hour. Stay at home? “I couldn’t afford it,” he told Mother Jones. He did not like the idea of asking for food stamps during his illness and said the same thing to his boss.
The Benefits Of the DGCustomerFirst
Some of the prime benefits of introducing the DGCustomerFirst on the official site of the Dollar General are as follows:
- Firstly, the DGCustomerFirst on the official site makes sure that the customers are satisfied with the products and the services offered on the premises of the Dollar General.
- This survey makes sure that Dollar General is on the right path to achieve the maximum customer satisfaction level on its premises.
- This survey on the official site of the Dollar General helps the management team of the Dollar General to analyze the factors like the staff-behavior, the environment of the stores, the price factor, etc.
- Participating in this survey at the official site is extremely secure and user-friendly of placing genuine opinions and feedback regarding the services and the products of the Dolar General.
At that time, Rebecca and some colleagues started sharing stories on social media. During the pandemic, they learned a lot about the development of the DGCustomerFirst. They learned that a company that focuses on expansion, especially in small rural areas where Walmart can’t even be founded, doesn’t care too much about the health of its lower workforce. They also learned that if he asked many questions about the issue, a whistleblower who was discovered at Dollar General headquarters could be released.
On March 16, Daniel Stone began asking the first of many questions. Stone, a market planning analyst at Dollar General headquarters near Nashville, was concerned about the company’s lack of response to the Coronavirus. I could have known. His job was to analyze the location of new companies. He confronted him with the reality of working generally at a dollar store. He knew the population, the median income, and the traffic. He knew the insecurity in which the employees live. Dollar General currently has more than 143,000 employees in 16,300 stores, which are often located in rural, low-income, and sparsely populated areas. Areas with around 500 houses,” says Stone, “where general store prices are set.
Stone received a happy and even encouraging response. You will be proud to know that our practice during this time was to pay our DGCustomerFirst employees for missed/planned shifts in [our offices] for a maximum of 14 days if they were quarantined due to their own illness or to care for a member family, it’s quarantined, Reardon wrote, according to an email from Mother Jones. Rebecca did not know if there was any policy at the time of her conversation with her manager, and she allegedly did not know her boss.